Privacy Policy
Last updated: January 2025
1. Introduction
Welcome to ethots.ai. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.
2. Our Privacy-First Approach
We've designed our platform with privacy at its core. Here's how we protect your information:
Your email address is hashed in our database using a one-way cryptographic function. This means even we cannot see your actual email address - we can only verify if an email you provide matches your account.
Account management functions such as changing your email address or password require your recovery key. This key was provided when you created your account and acts as proof of account ownership, protecting you from unauthorized account changes.
If you opt-in to marketing communications and provide your email address, it is encrypted at rest using industry-standard encryption. This email is stored separately from your account and used solely for marketing purposes.
3. Information We Collect
We may collect the following types of information:
- Account Information: Username, email address, and profile details you provide during registration.
- Usage Data: Information about how you interact with our platform, including chat history and preferences.
- Device Information: Browser type, device type, IP address, and operating system.
- Transaction Data: Records of purchases and token transactions within the platform.
4. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and manage your account
- Improve and personalize your experience
- Communicate with you about updates and support
- Ensure platform security and prevent fraud
- Comply with legal obligations
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and encrypted in transit.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Chat history and conversation data may be retained to provide continuity of service.
7. Third-Party Services
Our platform may use third-party services for:
- AI processing and natural language generation
- Analytics and performance monitoring
- Payment processing
These third parties have their own privacy policies governing how they handle your data.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
9. Cookies and Local Storage
We use browser local storage to enhance your experience. When you first visit our site, you can choose to accept all storage or essential only.
Essential Storage (always used):
- Authentication tokens - required to keep you logged in
- Cookie consent preference - required to remember your choice
Optional Storage (only if you accept):
- Age verification - remembers that you've confirmed your age
- App install prompt - remembers if you've dismissed the install prompt
- Device preferences - remembers your Handy device settings
If you choose "Essential Only", these optional preferences will not be saved and you may need to re-confirm your age on each visit. We do not use third-party tracking cookies or analytics.
10. Children's Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
12. Account Deletion
You have the right to permanently delete your account and all associated data at any time. When you delete your account:
- Your account credentials and profile information will be permanently deleted
- All conversation history will be permanently erased
- Your hashed email will be removed from our database
- If you opted into marketing, your encrypted marketing email will also be deleted
- Any purchased content access and ThotCoin balance will be permanently lost
This action is irreversible. To delete your account, visit your Profile page and use the account deletion option in the Danger Zone section.
13. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us through the platform's support channels.